COVID-19 changes and updated processing times
As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be the health and safety of our co-workers, customers and communities.
We will be updating this page weekly starting March 15th, 2020.
Real Time Processing times and delays (updated on June 25th, 2020)
Make It Mine is currently experiencing high order volume and our processing time has been increased for some or our products. We're monitoring our number of orders on a day to day basis and adapting our team to evolve with our customers needs. We are currently struggling to hire as many new team members to assist order fulfillment during these times due to risk of COVID-19 infection.
PopBox: 2-3 business days
LoveNotes Collection: 1-3 business days
Popup Cards: 1-2 business days
Accessories Kit: 1-3 business days
Jewelry: 1-3 business days
Email Response Time: 3-4 business days
Changes to our facility
All employees have been trained on proper hand washing protocol, work areas are sanitized and cleaned before and after each work day, and all employees wear vinyl gloves and face masks when packaging orders.
We're closely following all CDC recommended guidelines and will continue to update our protocol if necessary.