We typically cannot make any changes to an order once it’s been placed. However, if your order has not shipped yet, you may contact our Customer Care team to request an address change and we will always try our best to see what we can do. Requests will be considered, but are not guaranteed.
A Forever Gift
PopBox isn't just a one-time experience - 99% of our customers keep their cubes and use them for...
How PopBox is Made
It's not as easy as you think...
12 Step Process
Customized Just for You
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Frequently asked questions
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Can I change my shipping address?
Can I use more than one discount code?
Unfortunately, we can only allow one discount code per order. If you do attempt to apply more than 1 code to your order, the best discount will be applied.
Can I make changes to my order once it has been placed?
Unfortunately, all orders are final and we are not able to edit or change them.
Orders immediately go to processing, then it’s sent to the warehouse to be handmade and shipped. This is to make sure that orders are shipped as quickly as possible.
What if I am not happy with my purchase?
We want you to love our products, but we understand it doesn’t always work out! Please contact our Customer Care team and we’ll do our best to make things right.