All sales are final. Due to the nature of our products, we do not offer refunds or exchanges, except in the case of damaged products. If an item may be considered defective, please contact our Customer Care team within 14 days of receiving your order. We may ask to see photos of the product in question.
Most of our products are custom and handmade so we cannot resale the product in the event that a product is returned.
For items that may not be custom, we still cannot accept returns because they often are either perishable, or may require special handling and are usually easily damaged in transit while being returned.
For these reasons, we unfortunately do not allow any returns or exchanges.
Note: Our warehouse facility does not have a returns department so any order returned will not be processed.