FREQUENTLY ASKED QUESTIONS
Can I ship it directly to my friend?
Yes! We can ship your PopBox™ order directly to whoever you want.
We just ask that you provide the correct shipping name and address so that they can receive it without any issues.
Do you customize PopBox™ for me?
Yes! We customize your PopBox™ and ship it to you.
All you have to do is upload your photos above using our built in image uploader, write a customized message and choose your confetti. We do the rest!
What if they don't like PopBox™
We usually offer a full 30 day money back guarantee for our non-customized products. Due to PopBox™ customized nature, we are unable to accept returns. However, we do offer our 14 day happiness guarantee that is specific to our PopBox!
If the person you gift our PopBox to doesn't smile or enjoy our product, we'll refund you the product price. All you have to do is send us a video of them opening the PopBox and not enjoying it and we'll refund you - no questions asked. For more information on our Happiness Guarantee click here
Is my information safe with you?
We process payments through Shopify's PCI compliant platform.
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
We don't see your payment information - so you can rest assured your data is safe.