Since each PopBox is made custom for you by hand, order processing might take longer than what you are used to (thanks Amazon).

Your order delivery times are as follows:

Order Processing Time + Shipping Time

Processing times
Off peak: 1-2 business days

Normal: 1-3 business days

Peak: 3-7 business days+

Peak times: Valentine's Day, Mother's Day, Father's Day, Graduation, Black Friday, Christmas.

Example calculation:

Normal processing 

3 business days + USPS first class = 

4-7 business days for delivery

The shipping time you see at checkout is directly inputted from the carrier's system and we have no control over how long or how quickly it takes the carrier to deliver the package.

If a shipment is time sensitive, we highly recommend choosing a faster shipping option to make sure you receive your order in time.

Thank you again for your understanding and we hope that this makes things clearer!

-Make It Mine Team

Make It Mine does NOT accept requests for cancellations or changes to personalized gifts. This includes, but is not limited to, PopBox, Giant PopBox and assembled LoveNotes series.

To ensure you receive the product you want, please make sure to review your photos, custom note, confetti color and any additional items you would like included in your purchase.

Your order is immediately sent into production once it is placed, making it impossible for changes and cancellations. We appreciate your understanding and look forward to making your next occasion as memorable as ever!

-Make It Mine Team

Due to the nature of our product, the surprise element may be dangerous.

Please make sure to advise the end user to open away from face and inform them of the pop up surprise.

We are not responsible for any misuse of PopBox and the sender of this gift accepts all liability.

Thank you for helping us continue to provide a safe and memorable experience for everyone!

-Make It Mine Team